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ISO 9001:2015 is an international standard that specifies requirements for a Quality Management System (QMS) . It is part of the ISO 9000 family of standards, which focuses on quality management principles and practices. ISO 9001:2015 is applicable to organizations of all sizes and industries, and it provides a framework for ensuring consistent product and service quality while enhancing customer satisfaction.

ISO 14001:2015 is an international standard for Environmental Management Systems (EMS). It provides a framework for organizations to manage their environmental responsibilities in a systematic manner that contributes to sustainability.

ISO 45001:2018 is an international standard for Occupational Health and Safety Management Systems (OHSMS). It aims to help organizations ensure safe and healthy workplaces by preventing work-related injuries, illnesses, and deaths.

ISO/IEC 27001:2022 is the international standard for Information Security Management Systems (ISMS). It provides a systematic approach to managing sensitive information, ensuring it remains secure — covering people, processes, and IT systems.

ISO 22000:2018 is the international standard for Food Safety Management Systems (FSMS). It provides a framework for ensuring food is safe for consumption throughout the entire food chain — from farm to fork.

ISO 13485:2016 is the international standard for Quality Management Systems (QMS) specific to the medical device industry.

ISO 50001:2018 is the international standard for Energy Management Systems (EnMS). It provides a framework for organizations to develop policies for more efficient energy use, set targets, and monitor progress to improve energy performance continually.

ISO/IEC 20000-1:2018 is the international standard for IT Service Management (ITSM). It sets out the requirements for establishing, implementing, maintaining, and continually improving a service management system (SMS).

ISO 22301:2019 is the international standard for Business Continuity Management Systems (BCMS). It provides a framework for organizations to prepare for, respond to, and recover from disruptive incidents — ensuring critical operations can continue.

ISO 29001:2020 is the international standard for Quality Management Systems (QMS) specifically for the petroleum, petrochemical, and natural gas industries.

ISO 10002:2018 – Customer Satisfaction — Guidelines for Complaints Handling in Organizations

Provides guidelines for organizations to monitor, measure, and improve customer satisfaction. It helps businesses understand how satisfied customers are — and where to focus improvement efforts.

Provides a framework for effective facility management (FM) — helping organizations optimize efficiency, enhance quality of life for people, and improve the productivity of the core business.

Provides a structured approach for organizations to establish, manage, and improve collaborative business relationships. The goal is to drive better value, innovation, efficiency, and mutual benefit between partnering organizations.

Provides requirements and guidelines to ensure high-quality, consistent customer service through contact centers (including phone, email, chat, and social media).

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